Malunga TOPP

Ii-FAQs

Molo, yiza ukudibana nenkonzo yethu!

FAQ

IMIBUZO EBUZWA QHO

Umbuzo: Ndiyilandelela njani ukuthunyelwa kwam?

A: Ungalandelela ukuthunyelwa kwakho usebenzisa inombolo enikiweyo yokulandela umkhondo kwiwebhusayithi yenkampani okanye nge-portal yokulandelela yomboneleli wolungiselelo.

Umbuzo: Ngaba ndingayitshintsha idilesi yokuhanjiswa kwempahla yam?

A: Utshintsho lwedilesi lunokwenziwa phambi kokuba uthumelo luhambe.Qhagamshelana nomboneleli wakho wolungiselelo ukwenza olo tshintsho.

Umbuzo: Yintoni umthengisi wempahla?

A: Umrhwebi wothutho usebenza njengomthetheli phakathi kwabahambisi nabathwali ukulungiselela iinkonzo zothutho lothutho.

Umbuzo: Ndingazibala njani iindleko zokuthumela ngenqanawa?

A: Iindleko zokuthumela zichongwa yimiba enjengomgama, ubunzima, imilinganiselo, indlela yokuthumela, kunye naziphi na iinkonzo ezongezelelweyo ezifunekayo.Ababoneleli abaninzi bezinto zokusebenza banikezela ngeekhaltyhuleyitha ze-intanethi.

Umbuzo: Ngaba ndingakwazi ukuhlanganisa ukuthunyelwa kwezinto ezininzi?

A: Ewe, ababoneleli ngenqanawa bahlala bebonelela ngeenkonzo zodibaniso ukudibanisa ukuthunyelwa kwezinto ezincinci zibe kwenkulu enye ukuze kusebenze ixabiso.

Q: Uthini umahluko phakathi kweFOB neCIF?

A: I-FOB (i-Free On Board) kunye ne-CIF (Iindleko, i-Inshurensi, kunye noThutho) yimiqathango yokuthumela kumazwe ngamazwe echaza ukuba ngubani ojongene neendleko zokuthutha kunye neengozi kwiindawo ezahlukeneyo kwinkqubo yokuthumela.

Umbuzo: Ndiyiphatha njani impahla eyonakeleyo okanye elahlekileyo?

A: Qhagamshelana nomboneleli wakho wezothutho ngokukhawuleza ukuqalisa inkqubo yamabango okuthunyelwa okonakeleyo okanye okulahlekileyo.

Umbuzo: Yintoni ukuhanjiswa kweemayile zokugqibela?

A: Ukuhanjiswa kwe-mile yokugqibela yinqanaba lokugqibela lenkqubo yokuhanjiswa, apho iimpahla zithuthwa ukusuka kwiziko lokusabalalisa ukuya ekupheleni komnyango womthengi.

Umbuzo: Ngaba ndingacwangcisa ixesha elithile lokuhambisa?

A: Abanye ababoneleli bezinto eziphathekayo banika iinketho zokuhanjiswa okucwangcisiweyo okanye okuqinisekileyo kwexesha, kodwa ukufumaneka kuyahluka ngokuxhomekeke kumnikezeli kunye nendawo.

Umbuzo: Yintoni i-cross-docking?

A: I-Cross-docking isicwangciso-qhinga apho iimpahla zithunyelwa ngokuthe ngqo kwiilori ezingenayo ukuya kwiilori eziphumayo, ukunciphisa imfuno yokugcina.

Umbuzo: Ngaba ndingatshintsha iindlela zokuthumela emva kokubeka iodolo?

A: Utshintsho kwiindlela zokuthumela ngenqanawa lunokwenzeka ngaphambi kokuba iodolo iqhutywe okanye ithunyelwe.Qhagamshelana nomboneleli wakho wolungiselelo ukuze ufumane uncedo.

Umbuzo: Yintoni i-bill of lading?

A: I-bill of lading yincwadi esemthethweni enika irekhodi ecacileyo yeempahla ezithunyelwayo, imimiselo yokuthunyelwa, kunye nesivumelwano phakathi komthumeli kunye nomthwali.

Umbuzo: Ndingazinciphisa njani iindleko zokuthumela ngenqanawa?

A: Iindleko zokuthumela ngenqanawe zinokuncitshiswa ngezicwangciso ezifana nokuphucula ukupakishwa, ukusebenzisa iindlela zokuthumela ngenqanawe ezingabizi kakhulu, kunye nothethathethwano nabathwali ngexabiso elingcono.

Umbuzo: Yintoni inkqubo yokubuyisela umva?

A: Ukubuyisela umva ulungiselelo kubandakanya ukulawula imbuyekezo, ukulungiswa, ukurisayikilisha, okanye ukulahlwa kweemveliso emva kokuba zinikezelwe kubathengi.